Dear Immersive Van Gogh Orlando Ticket Holder,
I am Corey Ross, the producer of Immersive Van Gogh Orlando.
We are very excited to share the venue of Immersive Van Gogh Orlando with you!
The official home of our exhibit is located at Orange County Convention Center’s West Concourse, 9800 International Drive, Orlando, FL 32819. We are truly looking forward to welcoming you to our Immersive Van Gogh Exhibit in Orlando!
I sincerely apologize for the late notice, but unfortunately Immersive Van Gogh Orlando is being delayed to make artistic improvements to the functionality of the projections. We want to present the best possible show for you – to the standards we are achieving in NYC and Los Angeles, and what our artistic team achieved in Paris.
The new opening date for Immersive Van Gogh Orlando is November 26th.
I understand how frustrating this must be for you. Please know that we are working hard to welcome you to our amazing exhibit, and make it an unforgettable experience.
We want to make this date-change process as easy and hassle-free as possible for you.
To this end, you will receive new tickets from Universe.com in the next 12 hours. Please check your spam/junk/promotions folders as the tickets do sometimes get filtered there.
If your new date does not work for you, you can request a change of date at no charge via the link below:
Click on the above button to automatically change your date. Please select Orlando on the “Choose your city” dropdown. If the automatic change of date tool does not work for you, you will be redirected to a form. Please fill out the form and indicate which date you would like your tickets rescheduled to, and a member of our team will coordinate that change of date for you.
If you cannot attend and would like an immediate refund, please email ticketing@orlandovangogh.com and our customer service team will issue a full refund to the original form of payment. Our team is currently dealing with a high volume of queries, but they are working tirelessly to respond to every email – they will get back to you.
Again, I sincerely appreciate your understanding as we work to bring you an unforgettable experience. We very much look forward to welcoming you to Immersive Van Gogh Orlando!
WE CAN’T WAIT TO WELCOME YOU AT
IMMERSIVE VAN GOGH ORLANDO.
*Immersive Van Gogh Orlando opens November 26th, 2021